"We were 1,200 miles from home when our furnace died. Worse yet it was -17 degrees outside. Talk about feeling helpless!!! I called Brian Elmer because he was highly recommended by our friends. His folks promptly came out, diagnosed the issue, procured the replacement part and then made the repair... all within a four hour span. They were very friendly and their price was very reasonable. I would use them again in a flash and recommend that others do too!"